As of 25 May 2018, a new General Data Protection Regulation, Regulation (EU) 2016/679 or the so-called GDPR aims to ensure the protection of the data of individuals from all EU member states and to unify the data processing regulations.

VIP Estates Ltd. complies with all applicable regulations on personal data protection, including, but not limited to, Regulation (EU) 2016/679 (“Regulation”).

According to the Regulation, personal data is any information that relates to you and through which you can be identified. Processing of personal data (“Processing”) is any action or set of actions that can be performed on personal data by automatic or other means.

In connection with the provided services, VIP Estates Ltd. processes information regarding the following Data Subjects:

(a) natural persons, users of the Site with registration, as VIP client;

(b) natural persons, users of the Site without registration;

(c) individuals who have made inquiries (including by phone), complaints, requests, signals, complaints or other correspondence VIP Estates Ltd.

(d) natural persons, information about which is contained in inquiries (including by phone), requests, signals, complaints or other correspondence addressed to VIP Estates ltd.



Information you provide:

You decide whether and how to use the Services provided through the VIP Estates webpage. In the forms through which personal data are entered, we clearly indicate the mandatory or voluntary nature of the provision of data. The data, the completion of which is obligatory, are such, without which it is impossible to provide the respective Service or part of it.

(a) VIP Registration / Account Creation. The use of part of the Services is possible after registration. To create your own account, you need to enter: name, surname, email address, phone number and password. In addition, information on registration and compliance with the Terms (date, time and IP address) is stored.

(b) Special categories / sensitive data. The services of VIP Estates Ltd. and the functionalities provided on the Site are not intended for storage and processing of special categories of data within the meaning of Art. 9 and Art. 10 of the Regulation. You undertake not to store or send through the Site (including through the contact form of the Site), by e-mail or by phone to VIP Estates Ltd. in any form, information containing special categories of data and / or sensitive data such as:

– data revealing your racial or ethnic origin, political views, religious or philosophical beliefs, trade union membership or your genetic data, biometric data, data on your health, sexual life or sexual orientation, or data related to with your sentences and violations.

– identity documents, as well as PIN, passport / ID card number, etc. similar.

VIP Estates Ltd. has no obligation and does not monitor the availability of the data specified here on the Site. The provision of such information is entirely at the risk and responsibility of the person providing it.

(c) Contact form. The contact form allows you to contact us in connection with inquiries, requests, or other correspondence. Your messages contain free text entered by you. You decide for yourself whether and what data concerning you to include in them.

(d) Correspondence, requests, and alerts. In order to resolve submitted complaints, signals, disputes, inquiries, requests or other questions addressed in communication to us, received through electronic forms on the Site, through calls to the telephone numbers of VIP Estates Ltd., by sending by e-mail or contact form, VIP Estates Ltd. stores and processes this information, as well as the result of this processing.

(e) Cookies. The use of biscuits is necessary for the functioning of the Site.

Cookies are information stored in your browser (or mobile application). They are used to store settings and identifiers required for some of the services provided on the Site.

VIP Estates Ltd. collects, uses and processes the information described above for the purposes provided in this Policy and in the Terms of Use of the Services, which may be:

(f) Conclusion and performance of a contract. These are the purposes necessary for the steps of concluding and implementing the contract between you VIP Estates ltd, including the necessary data processing for registration, account creation and activities for providing the Services available through the Site. In addition, these purposes include the communication with you, including by e-mail, required in connection with the provision of the Services and / or your notification of changes in the provided Services. This may require processing some or all of the above categories of data.

Here you can find information about the shelf life of different types of data. When storing data, we apply the general principle of storing data in a minimum volume and for a period not longer than necessary to provide the Services, ensure their security and reliability and the requirements of the law.

Registration data (such as name, surname, e-mail address) and information about the registration and compliance with the Terms (date, time, IP address)

For the entire period of maintaining the account on the Site and up to 3 / three / years from the termination of the registration

The data identifies you as a party to the Agreement for the provision of Services on the Site. In order to resolve possible disputes that have arisen or become known after the termination of the agreement for the use of the Services and in connection with the protection of your rights.

2. For a description of the cookies used, see the “Cookies Policy”

3. VIP Estates Ltd. does not provide your personal data to third parties, in any other way except in the cases described in this Policy, the Terms and the cases provided by law. This Policy applies to the storage and processing of personal data by us.

This Policy is intended to inform you in detail about the processing of your personal data in connection with the Services provided.

3.1. Right of access. You have the right to receive confirmation whether your personal data is processed, access to them and information about their processing and your rights in this regard. You can access this at any time through the features provided in your account.

3.2. Right of adjustment. You have the right to correct your personal data in case it is incomplete or inaccurate. You have the opportunity to correct your data at any time through your account.

3.3. Right to delete. You have the right to request the deletion of data, except in cases where there is a substantial basis and / or legal obligation for their processing.

3.4. Closing an account. If you wish, you have the opportunity to close your account at any time, through the provided functionality. If you want to download and save data in your account, you need to do so before closing it. After closing the account, all data, part of it, is deleted.

You have the right to file a complaint with the supervisory authority if you believe the processing

The supervisory body in the Republic of Bulgaria is the Commission for Personal Data Protection, with address: Sofia 1592, Prof. Tsvetan Lazarov ”№ 2.

VIP Estates Ltd. is not responsible for the accuracy of the data provided by you, does not perform checks in this sense and does not guarantee the actual identity of the individuals who provided the data. In all cases of suspicion on your part, of established fraud and / or abuse, please notify us immediately. You undertake not to violate the rights of others in connection with the protection of their personal data or other rights when providing any information on the Site.

Questions and requests related to the exercise of the rights to protection of your personal data can be addressed to the Data Protection Officer VIP Estates Ltd .:

Address for correspondence: Sofia, 26 Vasil Kanchev Str., 8th floor
Email: office@vip-estates.bg